Privacy policy
Policy Points
- Collection of Personal Information
- How We Use Personal Information
- Sharing & Disclosing Personal Information
- Behavioral Advertising & Targeted Analytics
- Detailed SMS Marketing Terms
- Your Rights (US State Privacy Laws & GDPR)
- Cookies & Tracking Technologies
- Automated Decision-Making & Fraud Prevention
- Do Not Track (DNT) Signals
- Data Retention
- Contact Information & Data Requests
Last Updated: August 4, 2026
Barebones Living ("barebonesliving.mom", "the Site", "we", "us", or "our") is committed to protecting your privacy and ensuring transparency in how we collect, use, and share your Personal Information.
This Privacy Policy applies to all visitors, buyers, and users who access or make a purchase from barebonesliving.mom.
Collection of Personal Information
When you interact with the Site, we collect information about your device, your browsing activity, and details necessary to process your purchases and deliver customer support. In this policy, "Personal Information" refers to any information that identifies or can be linked to an individual.
Device & Technical Information
- Purpose of Collection: To load the Site accurately, optimize site speed, ensure proper formatting, and perform analytics on browsing behavior and conversion funnels.
- Source of Collection: Collected automatically when you access our Site via cookies, log files, web beacons, tags, or tracking pixels. Personal Information Collected: Web browser version, IP address, time zone, cookie IDs, viewed products, search queries, and interaction metrics.
- Business Disclosure: Shared with our primary e-commerce platform Shopify, as well as analytics and site management partners (Google Analytics 4, Meta).
Order & Transaction Information
- Purpose of Collection: To process payments, arrange fulfillment and shipping, issue invoices and order confirmations, screen orders for fraud or security risks, manage product warranties, and send tailored marketing communications (where opted-in).
- Source of Collection: Collected directly from you during checkout or account registration.
- Personal Information Collected: Full name, billing address, shipping address, payment credentials (credit/debit card details, Shop Pay, Apple Pay), email address, and phone number. Business Disclosure: Shared with Shopify, payment gateways, warehouse fulfillment partners, and logistics carriers.
Customer Support & Review Information
- Purpose of Collection: To assist with order inquiries, product care guidance, warranty claims, and gather customer feedback and product reviews.
- Source of Collection: Collected directly from you when you submit a support ticket, chat with us, or leave a review.
- Personal Information Collected: Name, contact details, purchase history, support ticket transcripts, and user-generated media/reviews.
- Business Disclosure: Shared with our customer service helpdesk provider (Gorgias) and product review platform (Okendo).
SMS Marketing & Text Messaging Data
- Purpose of Collection: To send transactional order/shipping updates, seasonal promotional offers, back-in-stock alerts, and outdoor/gardening care guides.
- Source of Collection: Collected directly when you opt in via popup forms, checkout consent boxes, or keyword sign-ups.
- Personal Information Collected: Mobile phone number, subscription timestamps, and interaction metrics (opens, clicks, and conversion data).
- Business Disclosure: Shared with our text messaging platform provider (Klaviyo). Your mobile phone number and SMS opt-in data will never be sold or rented to third parties for external marketing purposes.
How We Use Personal Information
We utilize your Personal Information to deliver our core DTC e-commerce services, including:
- Processing payments and executing order fulfillment.
- Providing product warranties, care instructions, and customer service resolution.
- Managing fraud prevention and risk assessment protocols.
- Delivering personalized product recommendations, retargeting ads, and marketing updates aligned with your preferences.
- Analyzing user journeys to improve site navigation, search discoverability, and collection page layouts.
Sharing & Disclosing Personal Information
We share your Personal Information with trusted third-party service providers to execute transactions and manage customer touchpoints:
- Shopify: Powers our storefront and checkout ecosystem. Learn more about Shopify’s privacy practices: Shopify Privacy Policy.
- Advertising & Social Partners: We use platforms like Google Ads, Meta (Facebook/Instagram), and Shopify Audiences to display relevant advertising across external channels to users who have interacted with our site or show interest in outdoor and gardening gear.
- Compliance & Legal Obligations: We may disclose Personal Information to comply with applicable US federal, state, or international laws, respond to a court order or legal subpoena, or protect our legal rights, property, and safety.
Behavioral Advertising & Targeted Analytics
We use Personal Information to serve targeted advertisements and promotional content tailored to your outdoor interests.
- Google Analytics 4 (GA4): Tracks site traffic and customer paths. Learn how Google uses your data: Google Privacy Policy. You can opt out via the Google Analytics Opt-out Browser Add-on.
- Shopify Audiences: Shares privacy-safe transaction hash data with other Shopify merchants to suggest products relevant to your interests.
- Industry Opt-Out Portals: You can opt out of targeted advertising directly through platform settings or consumer portals:
Detailed SMS Marketing Terms
If you elect to receive promotional text messages from barebonesliving.mom, the following terms apply:
- Opt-In: Subscription requires explicit consent (entering your mobile number at checkout or on subscription forms and confirming via reply message).
- Opt-Out: You can unsubscribe from SMS communications at any time by replying STOP to any text message. You will receive one final message confirming your cancellation.
- Transactional Exclusions: Opting out of marketing SMS does not cancel essential transactional text notifications related to active orders or delivery tracking.
- Message & Data Rates: Standard message and data rates applied by your wireless carrier may apply to all SMS communications.
Your Rights (US State Privacy Laws & GDPR)
Depending on your jurisdiction, you have specific rights regarding your Personal Information:
US State Privacy Rights (California CCPA/CPRA, Utah UCPA, Virginia, Colorado, Connecticut)
If you reside in California, Utah, or other applicable US states, you hold the following rights:
- Right to Know / Access: Request details regarding the categories and specific pieces of Personal Information we have collected.
- Right to Delete: Request the erasure of your Personal Information, subject to legal retention exceptions (e.g., tax, order records, and warranty compliance).
- Right to Correct: Request corrections to inaccurate personal data maintained in your account.
- Right to Opt-Out of Sale or Sharing: You have the right to direct us not to "sell" or "share" your personal data for cross-context behavioral advertising. You can exercise this right by opting out through our Cookie Preference Banner or emailing us.
- Non-Discrimination: We will not discriminate against you (e.g., deny goods or alter pricing) for exercising any of your legal privacy rights.
European Economic Area (EEA) & UK Residents (GDPR)
If you reside in the EEA or UK, our legal bases for processing data include contractual necessity, explicit consent, legal compliance, and our legitimate commercial interests.
Your data will be initially processed in Ireland and subsequently transferred to Canada and the United States for store administration and fulfillment. Transfers follow standardized contractual frameworks established by Shopify.
To submit a data access, correction, or deletion request, contact us using the information in Section 11 below.
Cookies & Tracking Technologies
Cookies are small data files downloaded to your device to preserve user preferences, maintain shopping cart contents, and log analytical data.
Managing Cookies: You can control cookie preferences through your web browser controls. Note that disabling essential functional cookies may affect checkout performance, regional currency selection, and shopping cart functionality. For comprehensive browser management steps, visit www.allaboutcookies.org.
Automated Decision-Making & Fraud Prevention
We do not engage in fully automated decision-making that carries a legal or significant effect on consumers. Our e-commerce platform, Shopify, utilizes limited automated screening rules solely to detect and prevent fraudulent transactions (e.g., temporary IP/credit card blocks associated with repeated failed transactions).
Do Not Track (DNT) Signals
Because uniform industry standards for "Do Not Track" browser signals do not currently exist, our Site does not alter its data collection practices upon receiving a DNT signal. You can manage targeted tracking through our Cookie Banner and opt-out tools detailed in Section 4.
Data Retention
When you place an order through barebonesliving.mom, we retain your Order Information for accounting, tax, customer support, and warranty processing purposes unless and until you submit a formal deletion request.
Contact Information & Data Requests
For questions regarding our privacy practices, to submit a formal data request, or to lodge a complaint, please contact us via email or postal mail:
Barebones Living
- Attn: Privacy & Data Governance
- Email: info@barebonesliving.mom